FAQ's

Q: What is your return policy?
A: Unworn Penners can be exchanged or returned for a refund at any time. We’ll also cover shipping both ways in the U.S.

If you try on your new Penners indoors and realize that you have the wrong size they can be exchanged or returned for a refund at any time. We’ll also cover shipping both ways in the U.S.

Q: Do you offer sizes smaller than 5 and larger than 11.5?

A: Not at this time

Q: Do you offer wide sizes

A: Our US half sizes are wider than our US full sizes. If you have wide feet, we highly recommend ordering a US half size. Also, the leather will stretch quickly to fit the shape of your foot.

If you need specialty widths such as "D" or "E", these shoes probably aren't for you.